Job Details

Job Title:
Digital Technician
Reporting To:
Hub Manager
Learning & Skills
HMP Berwyn
£21250 - £23250 pa

Description Job Role

HMP Berwyn will offer exceptional learning & skill provision with a focus on rehabilitation to the men it houses. The curriculum offer will support this process and we are seeking exceptional staff to help us deliver this agenda across a wide range of areas.

As directed by the Hub Manager for Digital and Higher Learning you will facilitate delivery in your curriculum area ensuring that you meet budget, quality and operational targets. You will deliver high quality, learner focused education to meet contractual requirements and standards, in line with agreed policies and procedures.

  • Key Accountabilities

    • Creating learner accounts and handling associated queries.
    • Liaising with IT department on account maintenance, upgrades, repairs and technical issues.
    • Updating the Virtual Campus resource.
    • Supporting learners with VC application.
    • Undertake stand-in support for teaching staff.
    • Offer CPD and training to teaching staff as required.


    • Support the delivery of learning (where appropriate) in the area via practical instruction and support.
    • Provide appropriate pastoral support for learners.
    • Ensure compliance with curriculum best practice and quality targets.
    • Contribute to curriculum development to meet local and national priorities.
    • Ensure safeguarding of learners and staff.
    • Ensure that learner records are accurate and maintained in line with data protection and agreed policies.
    • Compliance with agreed policies and procedures.
    • Timely and accurate recording and record keeping of all starts, progression and completions.
    • Participate in continual professional development activities to ensure skills and qualifications are in line with sector best practice.
    • Work in conjunction with stakeholders to ensure the learner is supported throughout their learning experience.
    • Assist with the development the enrichment area within the team to ensure compliance and work with appropriate Essential Skills tutors to ensure integration and progression towards ESW targets.
    • Lead in delivery and accreditation of learner-focused provision.
  • Management & Leadership


  • Financial

    • Timely and accurate reporting on funding and compliance activity
  • Qualifications

    • Hold a minimum L3 qualification in relevant subject specific area Essential
    • Hold at least a Level 2 qualification in Literacy and Numeracy Essential
    • To hold or commit to gain an Internal Verifier award within 1 year (dependent upon course accreditation requirements) Essential
    • The ability to speak fluent Welsh Desirable
  • Experience

    • Have experience in the relevant vocational area Essential
    • Experience within a similar role Essential
    • Have a recent track record of effective delivery in subject specialism Essential
    • Experience of working within a prison, further education or training setting Essential
  • Skills

    • Able to fulfil delivery targets and plans including achievement of KPIs Essential
    • Achievement of quality targets, including those related to retention and achievement Essential
    • Produce accurate and timely reports Essential
    • Positive contribution to establishment planning & development processes Essential
    • Positive team working Essential
  • Behavioural Competencies

    • Releasing Potential Essential
    • Respect Essential
    • Collaboration Essential
    • Integrity Essential
    • Sustainability Essential
    • Accountability Essential
  • General

    • To actively contribute to Novus Cambria’s commitment to safeguarding and promoting the wellbeing of learners and staff.
    • To actively contribute to the principles of Equality and Diversity within the prison.
    • To work flexibly.
    • To carry out such training, re-training and updating as may be necessary to fulfil the requirements of the post.
    • To ensure duties are carried out with full regard to Health & Safety legislation and to enable
    • Novus Cambria to meet its objectives in providing a safe and healthy environment for all users.
    • To undertake other duties that Management may, from time to time, reasonably require, commensurate with the grade.
    • Demonstrate an empathy with the Welsh culture

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